Festive Terms & Condition.
Please call us on 01952 468300 to check if space is available or send us an enquiry on the form below.
1. All provisional bookings must be confirmed within 14 days of booking.
2. A deposit of £10-20 per person is payable as conirmation, for party lunches and dinners, depending on the event you are attending.
3. A deposit of £20 per person is payable as confirmation for Christmas Day Lunch
4. Murder Mystery Weekends require a non refundable deposit of £50 per person.
5. We regret that all deposits are non-refundable and non transferable. Should your party size decrease in number, all payments (including deposits) made cannot be offset against other services.
6. Final payment is due 28 days before the event or 1st December (whichever is sooner) and once paid no refunds can be considered. The Hotel recommends that customers consider obtaining insurance to provide cover in the event of cancellation and other unforeseen circumstances.
7. Food pre-orders for all Christmas party nights and festive lunches (except Carveries) must be at the Hotel 28 days before the event.
8. If the Hotel has to cancel or amalgamate events to ensure appropriate numbers, an alternative date will be offered or a full refund given without liability. We reserve the right to change or cancel advertised entertainment due to circumstances beyond our control.
9. The cost of any additional services such as drinks on the night must be paid for prior to departure from the Hotel.
10. All alterations to bookings must be confirmed in writing.
11. For bookings taken after 1st December 2019, full payment is required at the time of booking.
12. All special dietary requirements must be advised at least 14 days in advance along with any allergy information. The Hotel will try it’s best to accommodate requests, but these cannot always be guaranteed and no liability is accepted in the event of mistakes or non compliance.